Return and Refund Policy

Return and Refund Policy for Fair and Square Home Repairs LLC Services

Effective Date: 01/29/2024

Thank you for choosing Fair and Square Home Repairs LLC for your service needs. We are committed to providing quality services to our customers. Please read this policy carefully to understand our guidelines for returns and refunds. This policy does not override any written policies and/or legally binding contracts or agreements that are in place covering the scope of the jobsite and/or the work on the project that is to be completed on site.

2.1 Service Cancellation:

• You may request a refund if you decide to cancel a service  up to 1 business day before it has been initiated.
• Refund requests must be submitted in writing or through our customer support number (541) 969-4830 during regular business hours.

2.2 Unsatisfactory Service:

• If you are not satisfied with the service provided, please contact our customer support within 5 days of service completion to discuss your concerns.
• Refunds may be granted at the discretion of Fair and Square Home Repairs LLC management.

3.1 Contact Customer Support:

• To request a refund, contact our customer support team at fairandsquarehr44@gmail.com and/or (541) 969-4830 during business hours, within the specified timeframe.
• Provide your name, contact information, service details, and the reason for your refund request.

3.2 Evaluation:

• Our team will review your request and assess its eligibility based on the terms outlined in this policy and any service contracts  or legally binding agreements that are in place and have been signed by both parties.
• We may request, in writing, additional written or photographic information or clarification to process your refund.

3.3 Refund Approval:

• If your refund request is approved, we will initiate the refund process less any bank charges or fees.
• Refunds will be processed using the same method as the original payment and may take up to 30 days to process.

4.1 Completed Services:

• Services that have been completed and delivered are generally non-refundable unless there are exceptional circumstances, as determined by Fair and Square Home Repairs LLC. 

5.1 Secure Transactions:

• Our online bill pay link uses industry-standard security measures to ensure the confidentiality and integrity of your payment information.

5.2 Payment Disputes:

• In case of any discrepancies or concerns related to online payments, please contact our customer support at fairandsquarehr44@gmail.com or (541) 969-4830 during business hours, for assistance.

Fair and Square Home Repairs LLC reserves the right to update or modify this Return and Refund Policy at any time without prior notice. Changes will be effective upon posting on our website.

If you have any questions or concerns regarding this policy, please contact our customer support at fairandsquarehr44@gmail.com.

Thank you for choosing Fair and Square Home Repairs LLC.

Fair and Square Home Repairs LLC
509 Northgate #B5

Pendleton, OR 97801-9664
fairandsquarehr44@gmail.com